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BDC

Bank and Finance Companies Recognized: 3rd Annual Auto Finance Company Survey

To be considered in place of a captive, an auto finance company must have a broad spectrum of products ...

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Don't Mess With Momma's Recipe

George Dans - Remember one thing. There is a perfect recipe for success; it’s like your momma’s favorite meal, no matter how many times she makes it, it’s always the same, isn’t it? ...

Customer Service And Training: New Vehicle Lead Providers Stack Up

Harlene Doane - Every dealer has a certain level of expectations when working with lead providers, and all services bought are measured against...

Off To The Races: Dealer Balances Dealership With Racing

John Carroll - His first big decision was to shut down the collision repair operations he had originally been given to run in order to expand the service group...

Till Payoff Do Us Part Part Three Collections Before Delivery

Ryan Linnehan - A strong call sheet is also something that you’ll never have a better opportunity to get than before the customer leaves with the car...

My Line In The Sand

Greg Goebel - Some have asked me, “Do we ever really need to draw a line in the sand?” Well, yes, no and sometimes. Flip a coin. It really depends on the structure of either your department or your selling process.

Fine Tuning Your Engine: Building An Effective Search Engine Marketing Stratagy

John Zieglar - An effective, well-tuned online strategy will dramatically increase traffic to your dealership and overhaul sales...

2006 Survey Indicates Profits Up In F&I Departments

With more and more consumers driving with negative equity in their vehicles, Guaranteed Asset Protection coverage continues to grow in popularity among dealers.

Selling The Alternative: Building An Online Dealership To Reach More Customers

Rob Chesney - The Internet allows consumers to search a vast selection of vehicles, read reviews, access reports, compare prices and look for deals...

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Where There’s Smoke, There’s Fire ... Or Not.

Thomas B. Hudson, Esq. - ... which did not admit any wrongdoing, said Wednesday it settled the lawsuit to avoid the cost of protracted litigation...

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