George Dans - Why is it in the car business, most people don’t work together? Is it the money or the culture? I think its both ...
We have become the first industry trade journal to publish a digital version of the magazine which not only will allow readers to read the actual magazine online ...
Rob Chesney - As Internet sales services continue to grow and improve, many customers, that were previously unreachable, are quickly becoming available online...
Mark O'Neil - Increasingly important to dealerships are the back end profits from the sale of aftermarket products...
Greg Goebel - There are really three places to find the individuals that should become your best SF manager candidates ...
George Dans - What is the secret to holding more gross? You develop people skills, from the desk on down. If your desk has only 3 legs, you probably won’t hold gross ...
Todd Swickard - If you haven’t done it lately, go through every page of your Web site. Make sure it is as complete and easy to use as possible...
Steven Chessin - Keep It Simple Stupid (KISS) approach, which I’ve never forgotten.Oddly enough, this also happens towork best when considering the Internet sales process...
All dealers recognize the importance of retaining customers. However, most dealers simply do not have the metrics in place to know how many are lost.
Jason Ezell - Full color, full page and the only text in the ad are the words: “There are no specials available, please check back later.”
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