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BDC

The Follow-up Call: When the Customer Says They Bought

Will Parquette - Find out what their objections to your deal were, get with your manager and put together a full-court press to attempt to get the customer back in before they do take delivery ...

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Rules: Are They Arbitrary or Do They Make Sense?

Greg Goebel - While, like most domestics, 2006 wasn’t a banner year, it certainly could have been much, much worse for them. What is their secret; what do they do differently from the many other struggling domestics?

Proactive Staff Planning The Impact Of The Past, Present And Future

Justin Spath - The simplest form of staffing plan, the hiring projection, is probably the best place to start if you have never created a staffing plan before.

Increasing Inventory Turnover: Release Your Frozen Capital

Scott Dreisbach - It is relatively simple, stock more of what your customers are looking for and your investment will become more active. A more active investment means quicker turnover...

Immortality For Your Dealership Secured By Estate Planning

Karen Steckler - Dealership owners know the livelihood of many individuals, beyond their immediate family, are dependent on their business operations...

Honda North's Power Duo BDC And CRM Break The Status Quo

John Carroll - “These are business people who happen to be in the auto industry, not car guys. They wanted to cut back on the expenses for the traditional ways to bring in traffic.”

Heat Destroys Your Assets How To Protect Your Computing Equipment

Jeff Smelley - Heat adversely affects most equipment and is the most often overlooked threat to your equipment. Today’s faster computers draw more electrical power than ever and therefore generate more heat internally. Internal heat is far more likely to compromise your equipment life than external heat.

Half Your Advertising Isn’t Working Can You Identify And Eliminate It?

Of all new car buyers, 75 percent shop online before making a buying decision. How do you as a dealer use this to your advantage?

Eleven Ways To Avoid A Tax Shake Down Legally Reduce Your Taxes

Karen Steckler - Correctly classifying them will result in the largest amount of depreciation in the shortest period of time, thereby maximizing your tax savings...

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Education And Feedback Key To Success Century Motors Of South Florida

Rob Chesney - Education was key to the Fuzy’s success on eBay Motors. They attended seminars to build their knowledge and continue to work with their eBay Motors account manager on new strategies...

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